My wife almost bled to death’ – patients at Uniabuja Teaching Hospital tell of the pains of getting treatment – The Whistler Newspaper

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If you cannot bear the pain of endless waiting if you have an emergency case, University of Abuja Teaching Hospital Gwagwalada may not be the right destination for you when you seek medical attention.

Patients who spoke to THE WHISTLER in hospital last week told stories of pain and frustration as he sought treatment in hospital.

Suleiman Mohammed’s heavily pregnant wife was bleeding when he rushed her to the emergency wing of the hospital from Suleja, a distance of nearly 32 kilometers. His wife was bleeding and losing strength when they arrived at the hospital at around 8.30am on Monday morning.

He said: ‘We came here last Monday around 8.30pm and went to the emergency room. We stayed for about 2 hours before they attended to us and then told us to pay bills; consultation fee and a deposit of N5,000.00. All came to N11,000.00. So they directed us to the payment point.

“We waited more than two hours in the queue because there was no network on their computer system. We suggested they do it manually but the cashier didn’t even talk to us. Before they could start treating my wife, it was around midnight. My wife was bleeding and if she was destined to die that day, my wife could have died.

THE WHISTLER met Mohammed in the hospital a week after his wife’s first difficulties. He said his wife was later admitted in the middle of the night and finally treated by a doctor and stabilized.

Muhammed was relieved when his wife was admitted to the emergency room for two days before being transferred to the women’s medical ward. But at the venue, he and his wife experienced a different frustration.

Patients with different ailments were placed in the same ward as his wife. There is a patient with a disorder who was brought into the ward at night and she could not allow others to sleep. She screamed all night. My wife is hypertensive. She complained of a constant headache and that her blood pressure couldn’t go down,” he said.

Despite the inconvenience suffered, Mohammed said his anguish had turned to despair due to the exorbitant charges being billed to the hospital. “It’s too high! Not a hospital for an ordinary man.

Others tell similar stories

Jonathan Audu, who brought in a patient from the remote state of Taraba, was shocked at the treatment he and others received at the hospital’s emergency wing.

Audu said the unit does not provide emergency care, as its name suggests. He said: ‘In the emergency unit, people are left on their own, whatever their condition, until they complete hospital processes, which can take hours.

“There was this particular man who was brought in and couldn’t walk without help. It was his younger brother who helped him walk. He was too sick to stand on his own, but the security man said; “Please don’t bring him near this place until he’s finished with the doctor.” »

“I saw a patient die there in my presence because of such negligence.”

A patient referred by Federal Medical Center (FMC) Lokoja, who was asked to do several tests, including x-rays, also recounted her woes. THE WHISTLER met her after getting a lab result.

Mum, as she was called, said: ‘Honestly my experience with this hospital has not been good at all. I just got my scan done. Came here yesterday on a recommendation from FMC Lokoja.

“The scan is taking too long. They will have to book you in and tell you to come and go. But I was lucky to have one of their staff to help me with the scan. It doesn’t even take 30 minutes and the scan is complete.

They already booked me to go and come back next week, imagine going back to Lokoja and coming back because of a CT scan.

She sat down on a bench looking exhausted. She said, “Look at me, I’m already stressed and tired. And I still have four other things to do, including a chest X-ray. When I came this morning, they asked me to go get an invoice. There they told me they were booking me in for next week, Friday.

THE WHISTLER saw a huge crowd at the scanning section of the hospital. Another angry patient who did not give his name got angry at the hospital management. He said: “The management here is bad. It’s very poor. I was supposed to make those payments ever since, but they’ve taken the light. They haven’t turned on the generator since, only a few seconds ago.

“If you go to the x-ray, to the scanner, to the lab, a lot of people will be there. There is no light. People are tired. Common pregnancy test, they will ask you to come back the next day. If you don’t know anyone there you will have to wait as they said. Those who know the people, you will see them come in.

THE WHISTLER met Okwomma Magret, a patient admitted to the women’s ward of the hospital. She came there on the recommendation of Maitama General Hospital. She also expressed disgust at the state of facilities and services at the hospital.

Okomo Magret at admission

“It’s a government hospital. See, that ceiling fan above me isn’t working, that one too. We have a problem of insufficient stretchers; they only have one around here. Because of this, I missed my physical therapy the other day. We were unable to find one available to transport me to where I will receive this treatment.

“They have to fix these things to make their work effective. Then there is the matter of electricity and water. That, too, they have to work on, but those I know in the theater may have some light. Cleaners also need to clean rooms on time; I heard their salary was peanuts,” she said.

positive stories

However, some patients said that although the processes at the hospital were tedious and frustrating, the medical staff were top notch.

Magret said: “I first came here unconscious, as I was told, but thank God for the intervention of the doctors, I was brought back to life. That’s what their meds do. Really, doctors try, try, try.

“I spent three months here because of pain in my left hip, and there are illnesses that I didn’t know I had until the doctors intervened on me. The nurses are good too. Those who are well trained do not even allow my daughter to remove the cataract when she is full of urine. They will tell him to call them. As soon as they see it full, they will take their gloves and empty it.

Another patient who did not give his name said: “To be honest, in all of Abuja, this is the best hospital you can see. They have many consultants; even from Abuja city, you will see hospitals referring patients here.

“They have so many experts like gynecologists here, but their services are very poor. Some time ago, my wife was taken to the emergency room; they immediately took care of her and operated on her. And was it good.

A toilet in the women’s room

We are in transition – Hospital management response

Suleiman Sani, the Public Relations Officer (PRO) of the hospital said, “Regarding the point of payment; I see what the hospital is doing under the current CMD, Professor Bisallah Ekele. We are now seeing a very good and solid transition from analog payment to electronic payment. Thus, patients experience some kind of change that they are not or were not aware of.

“They really struggle to be patient, especially with the details that are asked of them. It is management’s effort to ensure that everything is done electronically. And that is what brings the delay and the difficulty.

Sani also spoke about the allegations raised regarding the emergency unit saying the hospital is overwhelmed. Thus, many patients come on referral from different axes.

In his words: “For emergencies, you will agree with me that this hospital is like the center, receiving victims from all parts of the country.

“Management is working to ensure that water storage is provided, including ensuring that adequate power is provided to the hospital and surrounding communities. You are aware of the electricity supply situation in this country. Most of the companies providing electricity do not meet expectations. There are generators that are supplied to power the rooms.

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